Terms & Conditions

01

Definitions

Throughout these Terms and Conditions, the following definitions apply:

• "Agreement" — these Terms and Conditions in their current form, together with any referenced policies.
• "We / Us / Our" — Neuronest, operating from 222 Ratchadaphisek Road, Huai Khwang, Bangkok 10310, Thailand.
• "User / You" — any individual who visits our website or enrolls in a Neuronest course.
• "Service" — the Neuronest website and all online AI development courses, resources, and communications provided through it.
• "Content" — all course materials, videos, exercises, project briefs, code examples, written guides, and other learning resources provided by Neuronest.
• "Course" — any of the Neuronest learning programmes available for enrolment, including the AI Foundations Track, Applied Machine Learning Studio, and AI Engineering Career-Readiness Track.

02

Acceptance of Terms

By accessing this website or submitting a course enrolment, you confirm that:

• You have read and agree to these Terms and Conditions in full.
• You are at least 18 years of age, or have obtained verifiable parental or guardian consent.
• You have the legal capacity to enter into a binding agreement under Thai law.
• Where you are acting on behalf of an organisation, you have authority to bind that organisation.

If you do not agree with any part of these terms, please do not use the website or submit an enrolment.

03

Service Description

Neuronest provides online AI development education to learners primarily based in Thailand and internationally. Our courses are delivered in English and include structured learning materials, mentor check-ins, project-based exercises, and a learner community.

We offer three courses:

• AI Foundations Track — entry-level programme covering programming fundamentals and machine learning basics (฿3,600)
• Applied Machine Learning Studio — project-based course for learners with foundational programming skills (฿18,000)
• AI Engineering Career-Readiness Track — advanced programme focused on production-grade AI development (฿35,500)

Course availability, scheduling, and content may be updated periodically. We will notify enrolled learners of significant changes in advance. Access to course materials is subject to successful payment and may vary by course format.

04

Learner Accounts

To access course materials, you will receive learner account credentials after enrolment confirmation. You are responsible for:

• Keeping your login credentials confidential and secure.
• Not sharing account access with any third party.
• Notifying us promptly at [email protected] if you suspect unauthorised access.
• All activity carried out under your account credentials.

Neuronest is not liable for losses arising from unauthorised use of your account where you have failed to maintain appropriate security measures.

05

User Responsibilities

When using the Neuronest website and courses, you agree to conduct yourself in a manner consistent with these principles:

Acceptable Use

• Use the Service only for lawful, personal educational purposes.
• Respect the intellectual property and learning environment for fellow learners.
• Engage honestly and constructively with mentors and community members.
• Maintain academic integrity in all submitted work and projects.

Prohibited Activities

• Copying, distributing, or reproducing course materials without written permission.
• Attempting to reverse-engineer, scrape, or systematically download course content.
• Submitting work produced by others as your own.
• Engaging in any conduct that disrupts the learning environment or harms other learners.
• Using the Service in any way that violates applicable Thai laws or regulations.
• Attempting to gain unauthorised access to any part of the Service or its systems.

06

Intellectual Property

All Content provided through Neuronest — including course materials, lesson structures, project briefs, written guides, code examples, and the website itself — is the intellectual property of Neuronest or its content contributors, protected under Thai and international copyright law.

Upon enrolment, you are granted a limited, non-exclusive, non-transferable licence to access and use course materials solely for your personal educational development. This licence does not permit:

• Commercial use of any Neuronest Content.
• Redistribution, resale, or sublicensing of course materials.
• Creating derivative works based on Neuronest Content for external publication.

Projects and code you create as part of the course belong to you. Neuronest does not claim ownership of learner-produced work submitted as part of course exercises.

07

Payment & Fees

Pricing

Course fees are listed in Thai Baht (฿) and are subject to change. The price at the time of your enrolment confirmation is the price you will pay. Neuronest does not charge hidden fees beyond the stated course price.

Payment

Payment details and accepted methods will be communicated during the enrolment process. Full payment is required before course access is granted, unless a written instalment agreement has been arranged.

Refund Policy

Refund requests are evaluated on a case-by-case basis and are subject to the following general conditions:

• Requests submitted within 7 days of enrolment, before accessing more than 20% of the course, may be considered for a full refund.
• Requests submitted after accessing significant course content will not ordinarily be eligible for a refund.
• Refunds are not available after course completion or certificate issuance.

To submit a refund request, contact [email protected] with your enrolment details.

08

Course-Specific Terms

Enrolment

Submitting an enquiry does not constitute enrolment. Enrolment is confirmed only upon receipt of payment and a written confirmation from Neuronest.

Course Access

Access to course materials is typically provided for the duration of the active course period plus a reasonable review period as communicated at enrolment. Extended access may be available at additional cost.

Mentor Support

Mentor check-ins and code reviews are provided as described per course. Mentor availability is subject to scheduling. Neuronest aims to deliver all stated support, but individual mentor sessions depend on learner participation and scheduling cooperation.

Academic Integrity

Learners are expected to complete all submitted work independently, unless explicitly stated otherwise in the course brief. Submitting another person's work as your own may result in account suspension without refund.

09

Disclaimers

• Neuronest does not make any promise regarding specific learning outcomes, skill levels reached, or career results following course completion. Outcomes depend on individual effort, prior knowledge, and external market factors.
• We do not warrant that the website or course platform will be available without interruption or entirely free of errors, though we take reasonable steps to maintain availability.
• Course content reflects best practices at the time of creation and may not reflect the most recent developments in fast-moving fields such as AI. We update materials periodically but cannot keep pace with every change in the field in real time.
• Neuronest is not a licensed employment agency and does not provide career advice, recruitment services, or professional certifications recognised by external bodies.

10

Limitation of Liability

To the maximum extent permitted by Thai law, Neuronest's total liability to you for any claim arising from use of the Service shall not exceed the amount you paid for the specific course giving rise to the claim.

Neuronest shall not be liable for any indirect, incidental, or consequential losses including but not limited to loss of income, lost opportunity, or loss of data arising from use or inability to use the Service.

Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot lawfully be excluded under Thai consumer protection law.

11

Indemnification

You agree to indemnify and hold harmless Neuronest, its staff, mentors, and affiliates from any claims, losses, damages, or costs (including reasonable legal fees) arising from:

• Your breach of these Terms and Conditions.
• Your violation of any applicable law or regulation.
• Any content or material you submit through the Service that infringes a third party's rights.
• Your misuse of the Service or course materials.

12

Termination

Neuronest may suspend or terminate your access to the Service immediately, without prior notice, if we reasonably believe you have breached these Terms or engaged in conduct harmful to other learners or to Neuronest.

You may discontinue use of the Service at any time. Refund eligibility following voluntary withdrawal is subject to the Refund Policy in Section 7.

Sections relating to intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution survive termination of this Agreement.

13

Dispute Resolution

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Kingdom of Thailand. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Bangkok, Thailand.

Informal Resolution First

Before initiating any formal legal process, we encourage you to contact us at [email protected] to describe the issue. We will make a genuine effort to resolve disputes informally within 30 days of receiving a written complaint.

Consumer Rights

Nothing in these terms affects your statutory rights as a consumer under the Thai Consumer Protection Act B.E. 2522 or other applicable consumer legislation.

14

General Provisions

15

Changes to These Terms

We may update these Terms and Conditions from time to time. When we do, we will revise the "Last Updated" date at the top of this page. For significant changes, we may also notify enrolled learners by email.

Continued use of the Service following a change to these Terms constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, please discontinue use of the Service.

16

Legal Contact

For questions about these Terms or legal enquiries, reach us through the following: